My company, Tribute Media, has been building websites and marketing them online for better than six years. We've had clients of all sorts. Those that are spectacular to work with and those who are, well, not so much.
Sometimes we have clients that forget that mistakes happen and it's no use sweating bullets over. They will flip out if there is a pixel out of place. They will struggle to realize that just because something isn't perfect on their website, it doesn't mean that the world has to come to an end.
Sometimes I think they assume that no one could ever screw up so badly and that screaming and yelling is going to solve the problem.
The reality is that tech problems happen. It's not always perfect.
I was checking on the news and FoxNews home page had some problems.
Their Twitter account indicated the following:
Check out this screenshot of the problem on their home page.
Yeah, that's a safe bet to consider it an internal production problem.
So, if your website is down for a little bit of time and things are not going as well as you'd like them to go, don't stress. Even the big boys have problems now and then.
If you have more than occasional problems, maybe CGI Federal built your website and you need to hire a better firm. I have one in mind if you need help.